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How/where to report an Intel drive bug?

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  • How/where to report an Intel drive bug?

    I have a Lenove Z460 laptop, I ran Manjaro on it and recently I've been having an issue with it's Intel driver, sometimes the system hangs and sometimes it shutdowns completly.

    I've changed the kernel from 3.14 up to 4.0, on newer kernel the error occurs more often

    In /var/log/messages.log can be found:

    Jun 15 08:10:48 ideapad-andrei kernel: [ 3.358667] i915 0000:00:02.0: registered panic notifier
    Jun 15 08:26:22 ideapad-andrei kernel: [ 4.914822] i915 0000:00:02.0: registered panic notifier
    Jun 15 08:26:52 ideapad-andrei kernel: [ 3.801381] i915 0000:00:02.0: registered panic notifier
    Jun 15 08:48:00 ideapad-andrei kernel: [ 4.530072] i915 0000:00:02.0: registered panic notifier
    Jun 15 08:50:02 ideapad-andrei kernel: [ 4.249751] i915 0000:00:02.0: registered panic notifier


    What I need to do to gather enough information to file a bug?

  • #2
    "shutdowns completely" as in suddenly powers off? This may be an overheating issue.

    Apart from that there is one known crashing bug with Linux kernel 4.0 and the latest intel driver (2.99.917). Patch is mentioned in OpenSUSE bugzilla: https://bugzilla.opensuse.org/show_bug.cgi?id=931917, see if compiling the intel driver with this patch helps.

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    • #3
      Originally posted by chithanh View Post
      "shutdowns completely" as in suddenly powers off? This may be an overheating issue.
      Exactly like a power off, but it can happen just after booting the system and starting to using it, so it doesn't seems to be overheating related.

      There's any log that I can check on my system to find a clue of what is happening?

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      • #4
        Sudden power off is often a hardware problem. Maybe faulty power supply, blocked fan or something similar.

        Maybe check the lm_sensors temperature and fan speed reading on boot. You can also try limiting the CPU clock via /sys/devices/system/cpu/cpu*/cpufreq/scaling_max_freq to see if that makes the problem appear later.

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        • #5
          Originally posted by chithanh View Post
          Sudden power off is often a hardware problem.
          I agree. How long have yo been using it?

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          • #6
            Originally posted by worrisomepal View Post

            How long have yo been using it?
            It's a 2010 laptop, I've replaced it for a new one now ;D

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