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Radeon HD 3650 in Toshiba Satellite Notebook produces black screen under Ubuntu 9.04

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  • Radeon HD 3650 in Toshiba Satellite Notebook produces black screen under Ubuntu 9.04

    Hello phoronix-forum,

    I recently installed Ubuntu on my Toshiba Satellite A350-12D and neither the proprietary flgrx-driver nor the open source "ati" driver works.

    I am currently using "vesa" with a resolution of 1024x768.

    I tried to install flgrx via envyng and vie the ati-installer in the newest catalyst 9.4 package, then I removed everything and installed the xorg-xserver-video-radeon package.

    When I restart the computer, the screen turns black as soon as X starts. When I use the open source driver, a console-login-screen flashes up all 20 seconds and then it goes back to black.

    I'm not sure, if the notebook does responde to any keystroke, but if I hit the power button, it shuts down normally.

    So, here are my Xorg.0.log files. First is fglrx, second "ati"-flag in xorg.conf.

    http://nopaste.info/cec9938900.html
    http://nopaste.info/5cc86648a5.html

    Anyone with similar problems or a solution?

    Thank you very much, kw
    Last edited by kwandtum; 04-28-2009, 02:25 PM.

  • yaevinn
    replied
    problem is solved

    the problem can be solved also in all earlier linux distributions (ex. openSuse 11.2, Ubuntu 9..., Debian 5). When we boot the system, just write in command line in GRUB below option:

    pci=use_crs

    Regards
    B.

    Leave a comment:


  • MartinChir
    replied
    Haha!

    Well I found like 10 different threads from different forums describing in different words the same problem, mostly with the A350 Toshiba.

    So I thought I would go caveman & tried Ubuntu 10.10 alpha, and guess what? The devs must have listened coz it's fixed, with hardware effects and all.

    Leave a comment:


  • bridgman
    replied
    My understanding from the devs is that problems with 4GB RAM are usually related to system BIOS problems - some of them can be worked around in the driver but others require workarounds in the OS, at least that's what I picked up from a hallway discussion. Checking for system BIOS updates is always a good first step - don't know if there are known issues on your specific hardware though...

    Leave a comment:


  • MartinChir
    replied
    Same, it's trying to allocate all RAM to the video card.

    Removing 2gb of RAM from the system fixed the issue but it's going back in, I need to virtualize & this is clearly a Linux bug.

    Leave a comment:


  • bridgman
    replied
    I'm not aware of a command to display vram size but check aticonfig -help output.

    Leave a comment:


  • MartinChir
    replied
    Originally posted by bridgman View Post
    MartinChir, does your system have switchable graphics ? If so is it Intel/AMD or AMD/AMD ?

    When you say "same problem" do you just mean "black screen", or "black screen on the same hardware", or "obviously incorrect VRAM size message" ?
    Hey Bridgman, I have a Intel + AMD (HD3650) & it's a Toshiba A350.

    I was getting a black screen & system freeze.

    I tried using "aticonfig acpi=off" now I get to the Ubuntu Logo screen & the video display halts there BUT I can now press the power button & the system shuts down correctly.

    Is there command to show the VRAM size or do I have to dig the ati log? I'm sure it will come back incorrect but I can check if it will be helpful

    Leave a comment:


  • bridgman
    replied
    MartinChir, does your system have switchable graphics ? If so is it Intel/AMD or AMD/AMD ?

    When you say "same problem" do you just mean "black screen", or "black screen on the same hardware", or "obviously incorrect VRAM size message" ?

    Leave a comment:


  • MartinChir
    replied
    I'm having the exact same problem. Ubuntu 10.04, latest updates.

    Leave a comment:


  • kwandtum
    replied
    Hello everyone,

    any news from the devs?

    Leave a comment:

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