Originally posted by polarathene
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One thing you won't lose is technical support; while our techs are specifically versed in Ubuntu and Pop, they won't turn you away just because you installed a different distro. All of theme are also Linux enthusiasts and have run a wide variety of OSs, so they should be able to help out with problems even on a different distro.
Is the graphics switching feature different in some way from what other distros / packages offer? Is it a hardware specific thing similar to Optimus in Windows laptops?(which last I recall required more explicit switching from the user, and then there was a Gnome based auto-detection/whitelist launcher thing that could do it implicitly)
I know that it's probably not as common/important for regular hardware shops, but since you're serving a specific kind of customer base, is it reasonable to assume we might be a bit more interested in the hardware details? Your specs don't touch on lanes(which are presumably PCIe 3.0) for M.2(x2, x4) or ThunderBolt 3(which can be 1x2, 2x2, 1x4), USB host controllers, motherboard chipset(helpful for considering for VFIO, IOMMU groups would be nice too but I don't expect it), etc. Nor brands of the hardware for memory or storage(are these at all replaceable/upgradeable afterwards?(there doesn't appear to be a none option for either so I'm not sure if it's possible to BYO). 1x4 for TB3 controller(1 port with x4 PCIe 3.0 lanes) is important if you want a light laptop but eGPU support for offloading compute when not on the go, along with flexibility to switch the GPU.
The site is nice, although not as quick to see which products have what I'm interested in as there isn't a filter. Assuming the laptops body is able to accommodate smaller internals from the lighter/cheaper lineup, is there a reason 17" displays are only for the dGPU products? Are there plans(or is it cost prohibitive) to make the display a swappable/upgradeable part that can be purchased separately?(I know you can choose between some sizes presently, but that's at purchase where they might be pre-built or not easy to detach/attach at a later date by the consumer) Dropping the webcam and bezel would be nice if possible(like the Huawei Matebook lineup has)
The site is nice, although not as quick to see which products have what I'm interested in as there isn't a filter. Assuming the laptops body is able to accommodate smaller internals from the lighter/cheaper lineup, is there a reason 17" displays are only for the dGPU products? Are there plans(or is it cost prohibitive) to make the display a swappable/upgradeable part that can be purchased separately?(I know you can choose between some sizes presently, but that's at purchase where they might be pre-built or not easy to detach/attach at a later date by the consumer) Dropping the webcam and bezel would be nice if possible(like the Huawei Matebook lineup has)
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