The area of the Augustiner tent where I reside, and the particular waiter and waitress, are used as it just happens to be where I started out and have since become very good friends with them. Treating the servers very well and being a frequent patron is important for very good service, being served later on even if you don't have a seat (technically you aren't supposed to be served beer if you don't have a seat at a table), if you're stuck outside the tent when closed you can still magically get in the tent, getting very good seating when appearing in the tent, etc. Günther is definitely the best waiter/server anywhere at the wiesn that I have found during my Oktoberfest tenure.
Another interesting bit of information about Oktoberfest is that many of the servers don't even work in the restaurant or hospitality industry year-round. For example, Susie runs a travel company by day and Günther is an electrical engineer (his wife also is a server in a different Oktoberfest tent). The Oktoberfest servers commonly come from other industries but take a holiday from their formal occupation during Oktoberfest in order to serve at the wiesn. The tips and other compensation tend to make it worthwhile. Once a server manages to secure a section of tables inside a tent, they generally come back every year in the same spot until retiring. They work not only everyday of Oktoberfest, but all-day too from morning to night.
Being so passionate about Munich and Bavaria, if there's any new visitors to Munich, I'm even happy to provide a tour gratis of Munich if it happens to be a weekday morning that I'm available before heading to the wiesn (or even a brief tour of the wiesn itself; my photographs in this article don't do justice for showing the incredible size of this festival or the number of people that attend). Munich itself is a really wonderful city worth visiting any time (one of my favorites; competing with Oslo, Sorrento, Chernobyl, and Berlin).
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