Quote Originally Posted by chrisb View Post
A very simple example of this problem: where can I buy a Red Hat or Ubuntu laptop that is supported (all hardware works, updates don't break etc.)? You can't. You can buy a laptop from a third party, but they have no control over the distribution, Red Hat and Ubuntu won't test new software on that hardware, and updates might break on it. The solution to this problem is to establish store.ubuntu.com and store.redhat.com and sell hardware, and make sure that everything works - tasks like playing mp3s, video, web browsing on popular sites (YouTube, Facebook etc.), it all needs to work without any issues. Test continually, make sure that updates never, ever cause a regression on supported hardware. When customers have issues, fix those issues. Make hardware that your developers are actually going to use - they are the ones who will likely notice any issues first, and the motivation to fix will be much higher when the issue affects them. Don't make crap hardware - make stuff that people actually want to own. (If you sell hardware with your own operating system, but all your developers are using OS X on Macbooks, then you're doing something wrong). When I say make hardware, I don't mean that Red Hat and Canonical need to actually build their own systems, they can subcontract it out, design it themselves or hold a competition, or approve existing hardware, it doesn't matter - what matters is that a user can go to the store, and buy hardware that will work without any issues, and know that it will be supported with working updates and that any problems will get quickly fixed.

Chrome OS got 21% of US laptop sales last year, so it's not impossible to introduce a new operating system and be a success, even now. If Red Hat or Ubuntu had done the same thing years ago, perhaps we'd be reading now that they had 21% of the market (or likely higher, given that desktop Linux is more functional offline than Chrome OS).
ChromeOS doesn't suffer as linux does. linux is currently suffering one great sickness, branding competition where linux brand is the last thing on the list of brands they are presenting. sometimes i can't help my self but to think that ubuntu and gnome branding nonsense is nothing but successful MS plot how to combat linux.