Hi
LGP had been a very important company on the linux game market, but they have stopped publishing games for Linux since 2010.
Michael wrote article about LGP a year ago:
LGP - (2012)
I think it is a right time to summarize what LGP did in the last year:
1. They shut down PenguinPlay:
2. They removed ixsoft (Germany), fun4tux (Switzerland) from the list of resellers.
3. They informed about the steam keys for X3:
"Some great news for anyone that owns a copy of LGP's X3: We've been in contact with Egosoft and they are working on adding all your LGP keys into Steam. Which means you'll benefit from future updates done by Egosoft themselves as well as have access to your game from within Steam in the near future."
4. They published a new message on Facebook:
"A statement about LGP support:
Since I took over LGP a while back I've made several changes to improve customer feedback and support. Unfortunately the new ticketing/support system I chose has been unable to cope with the sheer volume of spam the LGP support email addresses receive. As it stands today there are close on 80000 tickets in our support tracker. Attempting to locate valid issues and complaints from our customers (with only two support staff) has become a nightmarish ordeal. As of right now LGP has migrated, yet again, to a provider that's able to filter our incoming support requests in a more reliable manner. I truly apologise for delays you may have experienced or support queries that have simply gone completely unanswered - this was never our intention and was, unfortunately, beyond our control. I have at my disposal a data dump of all 80000 prior, current, support requests from the old system and I will be migrating the valid ones to the new system and getting back to those who've been waiting possibly a very long time. Unfortunately this is not going to be accomplished overnight due to the sheer volume of data that'll require manual sorting and verifying. If you have had an issue or are still having an issue kindly resubmit your query to [email protected] and we'll get to it soonest within our new support structures."
Clive Crous as new CEO didn't reveal any information about the new LGP games.
I hope that you know something more what LGP did in the last year.
LGP had been a very important company on the linux game market, but they have stopped publishing games for Linux since 2010.
Michael wrote article about LGP a year ago:
LGP - (2012)
I think it is a right time to summarize what LGP did in the last year:
1. They shut down PenguinPlay:
2. They removed ixsoft (Germany), fun4tux (Switzerland) from the list of resellers.
3. They informed about the steam keys for X3:
"Some great news for anyone that owns a copy of LGP's X3: We've been in contact with Egosoft and they are working on adding all your LGP keys into Steam. Which means you'll benefit from future updates done by Egosoft themselves as well as have access to your game from within Steam in the near future."
4. They published a new message on Facebook:
"A statement about LGP support:
Since I took over LGP a while back I've made several changes to improve customer feedback and support. Unfortunately the new ticketing/support system I chose has been unable to cope with the sheer volume of spam the LGP support email addresses receive. As it stands today there are close on 80000 tickets in our support tracker. Attempting to locate valid issues and complaints from our customers (with only two support staff) has become a nightmarish ordeal. As of right now LGP has migrated, yet again, to a provider that's able to filter our incoming support requests in a more reliable manner. I truly apologise for delays you may have experienced or support queries that have simply gone completely unanswered - this was never our intention and was, unfortunately, beyond our control. I have at my disposal a data dump of all 80000 prior, current, support requests from the old system and I will be migrating the valid ones to the new system and getting back to those who've been waiting possibly a very long time. Unfortunately this is not going to be accomplished overnight due to the sheer volume of data that'll require manual sorting and verifying. If you have had an issue or are still having an issue kindly resubmit your query to [email protected] and we'll get to it soonest within our new support structures."
Clive Crous as new CEO didn't reveal any information about the new LGP games.
I hope that you know something more what LGP did in the last year.
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