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What Linux Users Are Saying About GNOME In 2012 (Part 1)

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  • What Linux Users Are Saying About GNOME In 2012 (Part 1)

    Phoronix: What Linux Users Are Saying About GNOME In 2012 (Part 1)

    With the 2012 GNOME User Survey now officially over, here's the start of the results. In this posting are the first (of two) batches of feedback that users supplied while filling out the survey. This year there were 4,494 people participating in the annual yet independent GNOME survey. Of the nearly 4.5k respondents, 1,950 of them also provided feedback with this first batch consisting of the first one thousand responses. The results from the survey in full will also be published this week.

    http://www.phoronix.com/vr.php?view=18275

  • #2
    has there been this much comments in the previous years ?

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    • #3
      Originally posted by gens View Post
      has there been this much comments in the previous years ?
      Last year there were 9807 responses, this year only 1950. No wonder, since this year's "survey" was even more moronic than last year's.

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      • #4
        Like GNOME devs/fans say "if you don't like it, don't use it" (this time regarding the survey, not the software).

        Also, where's the GNOME official survey? Are they even interested in systematic feedback?

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        • #5
          I'm using Arch Linux with Gnome 3.6 and I love it. The people who dislike it are too stupid to understand how to use it correctly. I really hope the Gnome developers ignore the whiners.

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          • #6
            Originally posted by 3coma3 View Post
            Also, where's the GNOME official survey? Are they even interested in systematic feedback?
            When you need to know, they will tell you what to think.

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            • #7
              Originally posted by 3coma3 View Post
              Also, where's the GNOME official survey? Are they even interested in systematic feedback?
              Making a survey that actually gives you interesting data is not an easy task, for several reasons.
              If you make a bad survey you will no doubt get lots of data (this article is case in point) but interpreting it can be impossible (this article, case in point again).

              Also, users generally do not know what they really want, regardless of what they may think.

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              • #8
                While, I'm all for user feedback, don't you think the survey could have been better handled. Don't use Gnome myself, so I didn't feel I had the right to give feedback and so I don't know how the survey was laid out. But, 1 000 paragraphs, that have to be individually read and analyzed can't be the best way to go about it.

                How about, "On a scale of 1 - 10, how do you feel about Gnome's ..." then it would be easy to see where users rated it high or low. With maybe a comment box at the bottom for new suggestions.

                But, if you are set on interpreting the data like this, at the VERY least, remove the "feedback", that is not in any way helpful. Such as:
                23: Yes, change or die. And I think you all are paid by enemies of the FLOSS/Linux community. Otherwise kill yourselves.
                Last edited by StephanG; 12-18-2012, 10:52 AM.

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                • #9
                  Originally posted by StephanG View Post
                  While, I'm all for user feedback, don't you think the survey could have been better handled. Don't use Gnome myself, so I didn't feel I had the right to give feedback and so I don't know how the survey was laid out. But, 1 000 paragraphs, that have to be individually read and analyzed can't be the best way to go about it.

                  How about, "On a scale of 1 - 10, how do you feel about Gnome's ..." then it would be easy to see where users rated it high or lo. With maybe a comment box at the bottom for new suggestions.

                  But, if you are set on interpreting the data like this, at the VERY least, remove the "feedback", that is not in any way helpful. Such as:
                  That's a nice, constructive oppinion. And I agree. Would very much see something like that coming from GNOME though, I must say

                  Meanwhile maybe you can take feedback like that as "1" ?

                  Originally posted by kigurai View Post
                  Making a survey that actually gives you interesting data is not an easy task, for several reasons.
                  If you make a bad survey you will no doubt get lots of data (this article is case in point) but interpreting it can be impossible (this article, case in point again).

                  Also, users generally do not know what they really want, regardless of what they may think.
                  This is the other side of the spectrum. Denial. First an excuse for how hard is to make a good survey. Then dismissing the idea altogether on the basis that users are dumb. This is a useless oppinion, and I can only hope the GNOME team is not like minded (I have tiny hopes tho).

                  You get lots of thata here because it is the only survey in existence, as we lack an official one. As StephanG correctly points out (and you too, kinda), there are ways to make survey data more parseable and make it more useful.
                  Last edited by 3coma3; 12-18-2012, 10:46 AM.

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                  • #10
                    Originally posted by StephanG View Post
                    But, if you are set on interpreting the data like this, at the VERY least, remove the "feedback", that is not in any way helpful. Such as: 23: Yes, change or die. And I think you all are paid by enemies of the FLOSS/Linux community. Otherwise kill yourselves.
                    Agreed. Many comments can be summed up as either "I love Windoze-like interfaces, don't innovate, keep Gnome 2", or "nyah nyah, XXX is a better desktop". And then the inevitable morons ("let it die", "kill yourselves", etc etc.)

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                    • #11
                      Originally posted by 3coma3 View Post
                      This is the other side of the spectrum. Denial. First an excuse for how hard is to make a good survey. Then dismissing the idea altogether on the basis that users are dumb. This is a useless oppinion, and I can only hope the GNOME team is not like minded (I have tiny hopes tho).

                      You get lots of thata here because it is the only survey in existence, as we lack an official one. As StephanG correctly points out (and you too, kinda), there are ways to make survey data more parseable and make it more useful.
                      No, we get lots of data because lots of people answered. Since there is no information about how the people that answered the survey relate to the demographic of all GNOME users, the data interpretation will be hard, or probably even impossible.
                      To make an analogy: If I make a survey about the morality of eating meat, and then post that survey at a PETA meeting, you would get lots of data, but it would hardly reflect the true response of the general public.

                      And yeah, of course you can "parse the survey data" to make it more understandable. But no amount of parsing can take care of a bad survey. It's the old "garbage in, garbage out" rule.
                      Looking at the design of this survey I'd say any data you get out of it is useless, and even trying to interpret it is a waste of time.

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                      • #12
                        Originally posted by 0xCAFE View Post
                        Last year there were 9807 responses, this year only 1950. No wonder, since this year's "survey" was even more moronic than last year's.
                        i found... https://live.gnome.org/UsabilityProj...eneralResearch

                        if i may note: "there's lies, damned lies, and statistics"

                        Comment


                        • #13
                          Originally posted by kigurai View Post
                          No, we get lots of data because lots of people answered. Since there is no information about how the people that answered the survey relate to the demographic of all GNOME users, the data interpretation will be hard, or probably even impossible.
                          To make an analogy: If I make a survey about the morality of eating meat, and then post that survey at a PETA meeting, you would get lots of data, but it would hardly reflect the true response of the general public.

                          And yeah, of course you can "parse the survey data" to make it more understandable. But no amount of parsing can take care of a bad survey. It's the old "garbage in, garbage out" rule.
                          Looking at the design of this survey I'd say any data you get out of it is useless, and even trying to interpret it is a waste of time.
                          I was saying that you can actually make a better survey than this one and get more useful / parseable data, wasn't saying that the data from this survey can be better parsed. I agree this survey is poorly designed.

                          Of course I disagree about the reason for the many people taking the survey, the only official survey was from many years ago, before release. And while it was in some aspects better designed, the oppinions there were largely ignored anyway, and the population sample is nanoscale. 1000 people? It's a joke.

                          Make an official, honest survey and then tell me if you got few or many responses.

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                          • #14
                            Originally posted by 3coma3 View Post
                            Make an official, honest survey and then tell me if you got few or many responses.
                            I think it's a waste of time. Put the effort on usability studies instead as those will probably be more likely to produce useful results, i.e. finding problem areas in the current design and find ways to improve them.
                            To reiterate: users do not know what they want. They only know what they are already familiar with. And any survey will reflect that.

                            Note that I am not saying that surveys are necessarily always bad. You could probably get some information out of it. But as a tool for figuring out what users want... I am sceptical.

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                            • #15
                              Users

                              So basically users are saying the same thing they have been saying for the past one year. Come on, cant they ever grow up and stop whining ?
                              Users are such ass*holes. Developers know best.


                              /sarcasm.

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