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Rant: Asus has the worst support by far in NA.

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  • #16
    It's problems like this that makes me hope that coreboot will take of. But it doesn't seem like any motherboard companies sees the benefits with open source

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    • #17
      my take

      I think the problem with asus is that they never try to provide good reference implementations.

      They try to reinvent the wheel with specially marketable buzzwords ... then don't have the resources to provide support for this reinvented wheel across all platforms.

      I purchased an asus vid card, but can't access the fan speeds on it because of this.
      Also my asus motherboard has the same issues as the original poster's board, perhaps because they didn't bother implementing the acpi tables fully and instead want you to run windows desktop software to adjust everything ....

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      • #18
        Yeah, I had a pretty bad chat with an Asus "tech" myself, though not that bad. I was trying to figure out how to convince the boot manager on a UEFI-based board to boot an EFI executable (i.e. the primary job of a UEFI firmware). Of course, Asus doesn't actually bother to document their stupid boot manager anywhere. He apparently thought I was trying to flash a firmware from a different board/vendor and would not let go of this notion no matter how carefully I tried to explain the actual situation.

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        • #19
          LOL @ that log, especially at "Sonny Brown" (as if that's his real name).
          My last Asus board, an M3A-something, had trouble with multiple SATA disks (forget hotplugging) no matter what bios settings I used. It also put extra voltage in the CPU by default, which kind of burned my CPU since I had a passively-cooled setup that handled the default voltage (I take some blame for that, but still...). I can't stand it when people say, "I'll only buy Asus!" Maybe their higher end boards have better engineers, but their mid-range and low-end stuff is no reason for blind brand loyalty.

          Personally, I like good mid-range boards without frills. Epox was my choice for a while, and then I tried some different brands as they went out of business(Asus, MSI). I've been a happy Biostar T-series user now for my last 4 mobos. I've never needed tech support and I hope I never will.

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          • #20
            Originally posted by bridgman View Post
            LOL EPIC i always do have the same problem...

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            • #21
              With the latest Gigabyte news and cynicism over Asus' support, I am wondering who's left.

              I was looking at Asrock and MSI for my next mobo purchase for a 1155 system so I hope either one of those is better.

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              • #22
                Originally posted by Panix View Post
                With the latest Gigabyte news and cynicism over Asus' support, I am wondering who's left.

                I was looking at Asrock and MSI for my next mobo purchase for a 1155 system so I hope either one of those is better.
                I don't recommend ASRock. They are very similar to ASUS in this respect. If it works it works but if there's a bug..good luck getting any help with it. Not to mention if it's AMD-based then (At least on Windows) you have to deal with the worst installer on the face of the planet that just LOVES to throw you the chicken-and-egg problem (You must have the driver to access the hardware, but you must have the hardware to install the driver). It might work just fine on Linux (or in my case, FreeBSD) in that respect, but they still have terribad support.

                I got MSI after ASRock (And am using an MSI board now) and I seriously recommend. "It Just Works" (TM)
                Last edited by NoEffex; 11-26-2011, 03:50 AM.

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