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Best way to file bug reports for FirePro or Catalyst drivers?

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  • #16
    Originally posted by bridgman View Post
    I don't think so -- it was specific to FirePRO/FireMV products -- but I'm having trouble finding it now.
    Just asking: were you successful finding information about the FirePro support channel?
    I wasn't...

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    • #17
      Not on the website... I'm going to ask around internally.

      I *hate* asking for directions

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      • #18
        Hello dude..I see the link and after that i will tell to you that how much this link s helpful for me.I really want to these types of bug files link which is essential for my work..Thanks

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        • #19
          Originally posted by bridgman View Post
          Not on the website... I'm going to ask around internally.

          I *hate* asking for directions
          Thanks, and I promise I won't tell my sources.
          I guess I'm not actually a targeted person for this support channel with the cheapo FirePro 2270?

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          • #20
            I have an AMD FirePro W8000 and am having trouble with the latest fglrx driver on Centos 5.9
            running startx or gdb results in Xorg crashing before anythink is drawn. The previous fglrx driver works just fine.

            Can one of you share the link to how I can contact professional support at AMD about this?


            Thanks,

            Jeff

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            • #21
              not sure how AMD devs are choosing bugs to look at but they use feedback provided by users filling bugs.

              Here is 2 examples where they did leave comments:

              http://ati.cchtml.com/show_bug.cgi?id=816
              http://ati.cchtml.com/show_bug.cgi?id=832

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              • #22
                Originally posted by jjmcwill2003 View Post
                I have an AMD FirePro W8000 and am having trouble with the latest fglrx driver on Centos 5.9
                running startx or gdb results in Xorg crashing before anythink is drawn. The previous fglrx driver works just fine.

                Can one of you share the link to how I can contact professional support at AMD about this?
                I didn't got any other support channel than the unofficial ati.cchtml.com bug tracker.* :/

                However, at least for the bug that I filed

                http://ati.cchtml.com/show_bug.cgi?id=733

                it turned out that the AMD devs actually fixed it within ~2 month.
                I'm pretty sure that it was due to the bug report as the bug occurs only for very exotic dual-head
                configurations with some of the displays rotated. Additionally, my displays have different resolutions.
                Not sure what the real underlying reason was though. The bug was present for all Catalyst versions I tried.
                BTW, it is still present in the legacy driver.

                The downside; the devs never replied to my bug report.

                [*] You can try to ask Bridgman. Meanwhile he might have found the contact information and he's willing to share it.

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