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  • ATI Mobility Radeon HD 3650: crash on X startup

    [Disclaimer: This is a crosspost from forums.opensuse.org. I did not receive any answer there.]

    I am trying to use the proprietary catalyst driver with my ATI Mobility Radeon HD 3650 chipset on an HP Elitebook 8530p on a newly installed openSUSE 11.1.

    Version 8.11 of the driver installs fine, X starts up fine, but it is running quite unstable (frequent crashes when playing video, switching consoles,...).

    But when installing a newer driver (8.12 or 9.1) the machine crashes on the startup of X (under Gnome and KDE 4.x, under GDM and KDM), leaving a blank screen and an unresponsive machine. I used the same procedure to install 8.11 and 8.12/9.1: Download driver, run, ati-config --initial (I tried with and without sax2 -r -m 0=fglrx).

    I also tried to replace /etc/ati/amdpcsdb with /etc/ati/amdpcsdb.default.

    Does somebody have any idea, on what I am doing wrong? Or did I find a bug in the driver itself?

    In the Xorg.0.log file I find (for 8.12) the following lines:
    Code:
    Backtrace:
    0: /usr/bin/X(xf86SigHandler+0x79) [0x80c0c19]
    1: [0xffffe400]
    
    Fatal server error:
    Caught signal 11.  Server aborting
    /var/log/messages:
    Code:
    [fglrx:fireglAsyncioIntEnableMsgHandler] *ERROR* interrupt source ff000066 is not supported on this hardware (return code = 1)
    Full Xorg.0.log files:
    (8.12): http://pastebin.com/f3a672c79
    (9.1): http://pastebin.com/f4d75c047

    lspci -vvnn: http://pastebin.com/f4094dffc
    xorg.conf: http://pastebin.com/f344718b2

    ---
    The original message was posted on:
    http://forums.opensuse.org/hardware/...ml#post1936020
    Last edited by dgrafenhofer; 02-01-2009, 01:27 PM. Reason: Added lspci output AND error in /var/log/messages AND xorg.conf

  • #2
    Originally posted by dgrafenhofer View Post
    [Disclaimer: This is a crosspost from forums.opensuse.org. I did not receive any answer there.]

    I am trying to use the proprietary catalyst driver with my ATI Mobility Radeon HD 3650 chipset on an HP Elitebook 8530p on a newly installed openSUSE 11.1.

    Version 8.11 of the driver installs fine, X starts up fine, but it is running quite unstable (frequent crashes when playing video, switching consoles,...).

    But when installing a newer driver (8.12 or 9.1) the machine crashes on the startup of X (under Gnome and KDE 4.x, under GDM and KDM), leaving a blank screen and an unresponsive machine. I used the same procedure to install 8.11 and 8.12/9.1: Download driver, run, ati-config --initial (I tried with and without sax2 -r -m 0=fglrx).

    I also tried to replace /etc/ati/amdpcsdb with /etc/ati/amdpcsdb.default.

    Does somebody have any idea, on what I am doing wrong? Or did I find a bug in the driver itself?
    Nice to find somebody with pretty much the same notebook!
    I seem to have gotten pretty close to the same point at which you are (same error messages and behaviour).

    I know that at least with the 9.1 version of catalyst something works (i.e. basic X started, which is kinda successful for me).

    While I cannot solve your problem, I can at least share my experience. I used that this script of the Kanotix guy. It does a pretty good job -- on debian based systems. Using it on the live-CD "grml" I found it worked on the 64-bit version but not on the 32-bit one.
    Currently I'm re-installing my laptop with 64-bit debian/lenny and will check the kanotix script there.

    My self-compiled version lead to the error that lead me to your post, so my guess is that the compilation is a bit tricky.



    Btw: I've re-flashed the bios in order to try to enforce powersaving for the card, but didn't find any difference between original values and 10% of those.

    So long,
    M.

    Comment


    • #3
      Originally posted by dgrafenhofer View Post
      [Disclaimer: This is a crosspost from forums.opensuse.org. I did not receive any answer there.]

      I am trying to use the proprietary catalyst driver with my ATI Mobility Radeon HD 3650 chipset on an HP Elitebook 8530p on a newly installed openSUSE 11.1.

      Version 8.11 of the driver installs fine, X starts up fine, but it is running quite unstable (frequent crashes when playing video, switching consoles,...).

      But when installing a newer driver (8.12 or 9.1) the machine crashes on the startup of X (under Gnome and KDE 4.x, under GDM and KDM), leaving a blank screen and an unresponsive machine. I used the same procedure to install 8.11 and 8.12/9.1: Download driver, run, ati-config --initial (I tried with and without sax2 -r -m 0=fglrx).

      I also tried to replace /etc/ati/amdpcsdb with /etc/ati/amdpcsdb.default.

      Does somebody have any idea, on what I am doing wrong? Or did I find a bug in the driver itself?

      In the Xorg.0.log file I find (for 8.12) the following lines:
      Code:
      Backtrace:
      0: /usr/bin/X(xf86SigHandler+0x79) [0x80c0c19]
      1: [0xffffe400]
      
      Fatal server error:
      Caught signal 11.  Server aborting
      /var/log/messages:
      Code:
      [fglrx:fireglAsyncioIntEnableMsgHandler] *ERROR* interrupt source ff000066 is not supported on this hardware (return code = 1)
      Full Xorg.0.log files:
      (8.12): http://pastebin.com/f3a672c79
      (9.1): http://pastebin.com/f4d75c047

      lspci -vvnn: http://pastebin.com/f4094dffc
      xorg.conf: http://pastebin.com/f344718b2

      ---
      The original message was posted on:
      http://forums.opensuse.org/hardware/...ml#post1936020
      8-12 and 9-1 crashes in my system to i fix that with the 8.582 and 8.592 driver,,,

      i think kanos newest installing skript kills that problem to in the 9-1 ...

      so i think the only problem is the install skript
      Last edited by Qaridarium; 02-11-2009, 04:42 PM.

      Comment


      • #4
        Meanwhile I alsot tried to install catalyst 9.1 on opensuse 11.1 64bit and the kantonix scripts on ubuntu 8.10 (32-bit). Without success. I really do not know (and care to be honest) if this is a bug in the driver or the install script.

        I somewhere read, that this bug - or a similar one - is known upstream. So I hope that it gets fixed in catalyst 9.2.

        Btw. where can I report bugs to ATI: http://ati.cchtml.com ?

        Comment


        • #5
          Originally posted by dgrafenhofer View Post
          Meanwhile I alsot tried to install catalyst 9.1 on opensuse 11.1 64bit and the kantonix scripts on ubuntu 8.10 (32-bit). Without success. I really do not know (and care to be honest) if this is a bug in the driver or the install script.

          I somewhere read, that this bug - or a similar one - is known upstream. So I hope that it gets fixed in catalyst 9.2.

          Btw. where can I report bugs to ATI: http://ati.cchtml.com ?
          I added tickets at support.ati.com, but they're not quite helpful.

          I've meanwhile testet Kano's script on my Debian/lenny-64-bit and didn't succeed.

          But I found that the driver works, if I boot with acpi=off, which kind of ridiculous, as only one core is available and no powersave/powerplay featuers at all.

          Did I mention that the Elitebook 8530p has an MXM-II slot. I.e. the graphics card can be replaced (unfortunately intel does not support MXM....)

          Comment


          • #6
            Update [Catalyst 9.2] - Situation unchanged:

            I tried out the new catalyst 9.2 on ubuntu 8.10 32-bit and opensuse 11.1 64-bit. Unfortunately, nothing changed: I still experience a crash of the X server on startup.


            Originally posted by 00marcus View Post
            Did I mention that the Elitebook 8530p has an MXM-II slot. I.e. the graphics card can be replaced (unfortunately intel does not support MXM....)
            Good to know, thanks!

            Comment


            • #7
              Update [Catalyst 9.3]:

              The problem persists on ubuntu 8.10 32-bit.

              Even more worrying is that the crash also occurs with the catalyst 9.4 pre-release on ubuntu 9.04 beta.

              I wondering whether this issue will ever be fixed. Probably we have to wait for the OSS-driver(s) catching up 3D and power management support. What is really annoying is that it is impossible to get in contact with ATI regarding this issue.

              Sadly, I am really starting to feel ripped off...

              Comment


              • #8
                Hey guys, I have the same HD3650 in a 8530p. Finally found a solution to this problem. On newer Catalyst versions (think 9.1+) just run this command as root:

                aticonfig --acpi-services=off

                Fixed the black screen for me. Tested on Ubuntu 8.10 32 bit (fglrx 9.3) and 9.04 32 bit (fglrx 9.4 pre-beta). Should work on other distributions but I didn't test.
                Last edited by shiftear; 03-29-2009, 04:02 AM.

                Comment


                • #9
                  Originally posted by shiftear View Post
                  aticonfig --acpi-services=off
                  I will try this out myself and report back in a second. Do you know if this does turn off the powersaving features of the card?

                  Comment


                  • #10
                    Originally posted by dgrafenhofer View Post
                    I will try this out myself and report back in a second. Do you know if this does turn off the powersaving features of the card?
                    I have no idea, aticonfig --odgc reports that my card is not supported and cannot retrieve clocks and & other info.

                    Anyway, I get around 3 hours on battery out of my 8530p so it's not too bad.

                    Edit:
                    I'm on 9.04 right now I and see compiz paired with fglrx still has issues -> slow window resize, about 1 sec delay when unminimizing a window, slow movie playback (frames dropped), crash when full screen a movie window (only totem tested).

                    On 8.10 with catayst 9.3 it works amazingly well.
                    Last edited by shiftear; 03-29-2009, 05:20 AM.

                    Comment


                    • #11
                      On ubuntu 8.10 (32-bit, catalyst 9.3) and ubuntu 9.04 post-beta (64-bit, catalyst pre-9.4) running

                      aticonfig --acpi-services=off

                      after "aticonfig --initial" really fixes the X-server crash.

                      I have tested the catalyst driver a bit under ubuntu 8.10 and my first impression is, that the performance has significantly improved over the "stock driver" shipping with ubuntu 8.10.

                      Thanks a lot for the hint shiftear!

                      Comment


                      • #12
                        Originally posted by dgrafenhofer View Post
                        On ubuntu 8.10 (32-bit, catalyst 9.3) and ubuntu 9.04 post-beta (64-bit, catalyst pre-9.4) running

                        aticonfig --acpi-services=off

                        after "aticonfig --initial" really fixes the X-server crash.

                        I have tested the catalyst driver a bit under ubuntu 8.10 and my first impression is, that the performance has significantly improved over the "stock driver" shipping with ubuntu 8.10.
                        Yep.

                        Originally posted by dgrafenhofer View Post
                        Thanks a lot for the hint shiftear!
                        No problem, after I found this fix I just couldn't keep it for myself, I remembered the endless hours of frustration I had and I needed to share the solution
                        Last edited by shiftear; 03-29-2009, 06:51 AM.

                        Comment


                        • #13
                          shiftear: After running "aticonfig --acpi-services=off" I now have problems of using the HDMI output. I cannot configure the connected LCD TV in the Catalyst control center. This did work with the stock catalyst driver in ubuntu 8.10. However, I am not sure, if this could be related. Does it work for you (just in case you have already tried it out)?

                          Comment


                          • #14
                            Originally posted by dgrafenhofer View Post
                            shiftear: After running "aticonfig --acpi-services=off" I now have problems of using the HDMI output. I cannot configure the connected LCD TV in the Catalyst control center. This did work with the stock catalyst driver in ubuntu 8.10. However, I am not sure, if this could be related. Does it work for you (just in case you have already tried it out)?
                            Sorry, I didn't test that yet (I have no HDMI cable, usually I use another laptop with a DVI->HDMI cable) and I don't think I will any time soon.

                            Anyway, that's a shame. Did you try it by hotplugging or plug-and-restart ?

                            Comment


                            • #15
                              Originally posted by shiftear View Post
                              Anyway, that's a shame. Did you try it by hotplugging or plug-and-restart ?
                              I tried hotplugging & restarting. I will still play around a bit and see if this might be related to some other setting. I will keep this forum posted.

                              Comment

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