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Foxconn Does Hate Linux Support

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  • #16
    Originally posted by deanjo View Post
    Or all of this can be attributed to a innocent BIOS bug and the end user is dealing with a techsupport agent who is giving canned responses instead of dealing with the engineers directly.
    Although it is strange that they would include specific linux functions when they claim linux is not supported, surely it would have been easier not to include a seperate table for linux in the first place? If they got the bios from somewhere else i.e. ami, why would they make the effort to modify it when they could leave it as is and just not answer linux support calls?

    But I would agree that the tech support does not know anything (in my experience they never know anything), I wonder if the negative publicity will make them say anything meaningful from a proper source i.e. not gormless tech support.

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    • #17
      Originally posted by _txf_ View Post
      Although it is strange that they would include specific linux functions when they claim linux is not supported, surely it would have been easier not to include a seperate table for linux in the first place? If they got the bios from somewhere else i.e. ami, why would they make the effort to modify it when they could leave it as is and just not answer linux support calls?
      Perhaps it was on the plan, you have no way of telling if it was completely done by one coder, taken over by another coder, etc etc. Mistakes do happen. If they didn't there wouldn't be BIOS updates to fix bugs period. Hell take a look at pretty much any opensource program, There are hundreds of examples of code that contain incompleted functions.

      Some people jump to conspiracy conclusions way to fast instead looking at the most likely reasons to why something happens.

      "All other things being equal, the simplest solution is the best."

      http://en.wikipedia.org/wiki/Occam%27s_Razor
      Last edited by deanjo; 07-25-2008, 06:07 PM.

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      • #18
        Thanks for the warning, Phoronix

        I'm going to stay as far away from Foxconn as I can, and will warn other Linux users to do the same. This active aggression and collusion is going to be really useful in an anti-Microsoft suit, especially in Europe and South Korea.

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        • #19
          Some updates in the thread @ ubuntu

          HI

          just to say as am from Foxconn, No we dont deliberately sabotage the bios
          Plus the person who replyed to the email did not understand Linux

          but we will have the bios fix sometime next week and at the same time a relook at how we are testing are boards with linux.

          since this board should have been tested.

          please dont flame me

          heAlmightyCthulhu am sending a message hope you will reply

          thanks


          UK Technical Manager
          but i think the board in the early stages had problem with acpi for vista and was fixed.
          but so i think your seeing the remain of the tested code, which should have be removed.

          not the first time i've had to have acpi fixed on are boards
          and will not be the last
          This is a more realistic scenario then a company "sabotaging" a product. Notice the response was within 24 hours. Honestly, some people have to start looking at situations with a level head.

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          • #20
            Well that probably answers that. Either way problems like this won't occur to users with kernels >2.6.24

            However I still think the whole noise was more or less justified, otherwise I doubt anyone from foxconn would bother replying.
            Last edited by _txf_; 07-25-2008, 08:41 PM.

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            • #21
              I highly recommend everybody read these 2 posts of SuSE's Thomas Renninger to the LKML and the PDF linked to inside:
              http://lkml.org/lkml/2008/7/24/291
              http://lkml.org/lkml/2008/7/24/286

              It's most likely not deliberate malice on FoxConn's side, but simple fallout from working around the various Windows ACPI implementation bugs
              and Linux' transparence wrt. ACPI OS identification, and the general incompetence of BIOS programmers (foxconns apparently
              suck more than the rest)
              Last edited by mlau; 07-26-2008, 06:22 AM.

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              • #22
                Pretty interesting. Also the patch, one user already had issues like that with kernel 2.6.26. Btw. it would be really hard to avoid the OEM boards when you look at:

                http://en.wikipedia.org/wiki/Foxconn

                Even iPhones and gameing consoles *g*

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                • #23
                  This blog entry contains some useful info:
                  http://www.advogato.org/person/mjg59...html?start=147

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                  • #24
                    Heh... I kind of avoid Foxconn's motherboards. The connectors, etc. they make are "okay", but the motherboards they've made have been sub-par from the first days they started showing up on the scene here in the US.

                    It's what you reach for when you're trying to eke out every penny out of a customer and don't give a damn if you screw 'em over to do it.

                    [edit]
                    Heh... That'd be the motherboards that are branded with their name, apparently... Seems Intel farms out the mobo stuff they put their name on to be built by Foxconn according to the Wikipedia article. I've had few issues with the Intel boards and much, much more with the ones with Foxconn's name emblazoned everywhere.
                    Last edited by Svartalf; 07-28-2008, 01:44 PM.

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                    • #25
                      Ya foxconn has long made the boards for intel as well I believe they also own Leadtek a company who designs many of the reference boards for Nvidia. Of which manufacturers such as Gainward, EVGA, XFX, PNY, etc also follow for designs of the MB / GC.

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                      • #26
                        Just for anyone who doesn't read /. regularly
                        http://ubuntuforums.org/showpost.php...17&postcount=1

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                        • #27
                          cool, looks like somebody actually cared.

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                          • #28
                            So it turns out that the "Foxconn" conspiracy was actually AMI's fault with their reference BIOS. The same issue has been found on MSI and Asus boards as well.
                            Foxconn Does Hate Linux Support
                            Myth busted.

                            http://izanbardprince.wordpress.com/...pair-the-code/

                            http://izanbardprince.wordpress.com/...carl-brunning/
                            Last edited by deanjo; 08-07-2008, 03:13 PM.

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