Announcement

Collapse
No announcement yet.

Tiger Direct Is Horrible / What Is Your Favorite Online Retailer?

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Tiger Direct Is Horrible / What Is Your Favorite Online Retailer?

    First off, Tiger Direct is a horrible etailer and if possible avoid it at all costs!

    Some of the GeForce 8800GTS brands that are good include BFG Technology, eVGA, and ASUS.
    Michael Larabel
    http://www.michaellarabel.com/

  • #2
    Asus, BFG, EVGA, Leadtek, XFX. Don't waste your time with the rest. The differences between them are mostly in stock clockspeeds and some have a different HSF (perhaps one brand has a quieter one than the others).

    Michael: I'm surprised by that comment. Is there something we need to know about TigerDirect? A few weeks from now I was going to buy many items I needed from that website...

    Comment


    • #3
      Originally posted by 1c3d0g View Post
      Michael: I'm surprised by that comment. Is there something we need to know about TigerDirect? A few weeks from now I was going to buy many items I needed from that website...
      I don't even know where to begin. Tiger Direct is one of the worst online retailers ever.

      Here's a few links...

      http://consumerist.com/consumer/tige...ays-237714.php
      http://www.tigerdirectsucks.org/wp/
      http://www.bbbsoutheastflorida.org/n...igerDirect.com

      If you search like "Tiger Direct Sucks" or similar terms, you will see a LOT more.

      Have you ordered from Tiger Direct before? How was it?

      NewEgg is not a sponsor of Phoronix (though I wish), but for 97% of what I buy all goes through NewEgg. If you are in the United States, I would suggest them.
      Michael Larabel
      http://www.michaellarabel.com/

      Comment


      • #4
        That's the problem with most e-tailers, I live in the Caribbean and unfortunately NewEgg doesn't ship Internationally. And no, I've never ordered stuff from TigerDirect before, but a few people here have and they've had "good results". The only way I could get things through NewEgg would be if I knew someone in the U.S. that could buy the items for me and ship them to me.
        Last edited by 1c3d0g; 02-24-2007, 05:36 PM.

        Comment


        • #5
          Originally posted by 1c3d0g View Post
          That's the problem with most e-tailers, I live in the Caribbean and unfortunately NewEgg doesn't ship Internationally.
          1c3dog,

          For the help of others, what online etailers ship to the Caribbean?
          Michael Larabel
          http://www.michaellarabel.com/

          Comment


          • #6
            That's what I've been trying to search for for years, and before TigerDirect, there weren't any other e-tailers shipping Internationally (I don't blame them either, it's more expensive for them). Now that I can't trust TigerDirect however, I'll have to go looking for another e-tailer. So far I haven't discovered any. Once I've posted a request on HardForum.com for someone to help me buy the stuff I needed (and that went well), but I'm putting a lot of trust on that person and that's not something I want to go through every time I order something.

            Comment


            • #7
              Originally posted by 1c3d0g View Post
              That's what I've been trying to search for for years, and before TigerDirect, there weren't any other e-tailers shipping Internationally (I don't blame them either, it's more expensive for them). Now that I can't trust TigerDirect however, I'll have to go looking for another e-tailer. So far I haven't discovered any. Once I've posted a request on HardForum.com for someone to help me buy the stuff I needed (and that went well), but I'm putting a lot of trust on that person and that's not something I want to go through every time I order something.
              Too bad I have a very busy schedule and am away often, otherwise I would have been glad to help you ship parts.
              Michael Larabel
              http://www.michaellarabel.com/

              Comment


              • #8
                Originally posted by Michael View Post
                First off, Tiger Direct is a horrible etailer and if possible avoid it at all costs!

                Some of the GeForce 8800GTS brands that are good include BFG Technology, eVGA, and ASUS.
                I generally deal with Newegg for online retail. I also have dealt with PCParts, PortaTech, and a few others.

                The only one I will never deal with again is United Micro.

                Comment


                • #9
                  Here is a good place to check the reliability of online etailers:
                  http://www.resellerratings.com/rlist-s1-n2.html
                  Just type in the name of the company. Tiger Direct gets a 4.xx rating. Newegg consistently gets 9.xx.

                  Comment


                  • #10
                    Some of those horror stories sounds familiar. I ordered some ram from Zip Zoom Fly Once.
                    1 stick was bad it took 4 days to get an rma number. I marked the stick that was bad by putting
                    a small piece of paper. It took them 2 weeks to respond after receiving the item. They said they tested the sticks and they were fine and offed to ship them back or refund minus the 15% restocking fee. I took the items back I was not about to eat 15% of almost 300$. I contacted Corsair while they were being shipped back had an rma number waiting. 1 day after Corsair received them I got an e-mail saying that the stick I marked was bad and the replacements were on the way. I forwarded that e-mail back to the person and asked them how it could have passed their tests and told them I would never do buisness with them again as well as let everyone I knew to beware. Total time down on building my new comp 28 days plus 40$ shipping.

                    Newegg is the only place I shop for comp parts now.
                    Those who would give up Essential Liberty to purchase a little Temporary Safety,deserve neither Liberty nor Safety.
                    Ben Franklin 1755

                    Comment


                    • #11
                      Originally posted by DarkFoss View Post
                      Some of those horror stories sounds familiar. I ordered some ram from Zip Zoom Fly Once.
                      1 stick was bad it took 4 days to get an rma number. I marked the stick that was bad by putting
                      a small piece of paper. It took them 2 weeks to respond after receiving the item. They said they tested the sticks and they were fine and offed to ship them back or refund minus the 15% restocking fee. I took the items back I was not about to eat 15% of almost 300$. I contacted Corsair while they were being shipped back had an rma number waiting. 1 day after Corsair received them I got an e-mail saying that the stick I marked was bad and the replacements were on the way. I forwarded that e-mail back to the person and asked them how it could have passed their tests and told them I would never do buisness with them again as well as let everyone I knew to beware. Total time down on building my new comp 28 days plus 40$ shipping.

                      Newegg is the only place I shop for comp parts now.
                      Purchase with an AmEx card. If they try to charge you the 15%, just call AmEx and dispute it as DOA merchandise.

                      I had almost the EXACT same issue. AmEx made them refund not only the full cost, but all the shipping. I was told if they didn't send a pre-paid mailer to just keep the memory.

                      ...anyone want to buy some PC133?

                      Comment


                      • #12
                        Tiger Direct's side of it all.

                        Hello All,

                        I work for Tiger Direct, and to defend what I feel is a great company.

                        1.) Tiger Direct ships out between 2-4 million dollars a day. We have some bogus/fraud accounts out there, so if you order something and ship it elsewhere that causes a problem for a first-timer, especially when it is over the web and the first order.

                        I work in the Coporate Sales side and I try to give all of my customers superior service. If you have a need for something, get me involved and see what I can do for you!

                        Shoot me an email or give me a call.
                        Dennis
                        888-327-4719
                        dennis.winkowski@tigerdirect.com

                        https://biz.tigerdirect.com

                        Comment


                        • #13
                          Well for what it's worth, I'm also a NewEgg fanboy. Every time I've tried to save a couple of bucks or get some new CPU a couple of days early b/c some etailer purported to have it in stock, I've always regretted it.

                          As to Tiger Direct, I have never heard nice things about them. Maybe Tiger Direct has turned around or is on the way to turning around, but they've got their work cut out for them. There was a time when OCZ had a fairly poor reputation, but managed to turn that around with alot of hard work and proven results. Most of the hardware enthusiasts around Phoronix and Anandtech are not corporate level customers. Perhaps what Tiger Direct needs is to apply some of their corporate level customer service to the people who don't have million dollar corporate budgets. That's what I feel I get with NewEgg and that's why they get my business even if somebody beats them on price by a couple of bucks.

                          Comment


                          • #14
                            Originally posted by immudium View Post
                            Well for what it's worth, I'm also a NewEgg fanboy. Every time I've tried to save a couple of bucks or get some new CPU a couple of days early b/c some etailer purported to have it in stock, I've always regretted it.

                            As to Tiger Direct, I have never heard nice things about them. Maybe Tiger Direct has turned around or is on the way to turning around, but they've got their work cut out for them. There was a time when OCZ had a fairly poor reputation, but managed to turn that around with alot of hard work and proven results. Most of the hardware enthusiasts around Phoronix and Anandtech are not corporate level customers. Perhaps what Tiger Direct needs is to apply some of their corporate level customer service to the people who don't have million dollar corporate budgets. That's what I feel I get with NewEgg and that's why they get my business even if somebody beats them on price by a couple of bucks.

                            Understandable, but that is what I am trying to do here. If you are looking for a particular part and you want a price, let me know... Corporate or Not, I am simply trying to help out. Tiger Direct, New Egg, CDW, we all basically pick from the same lot. What is most important is who you deal with and how reliable the entire transaction is. I am still a non corporate computer kid, working for a large technology company. Anything I can do to bridge that gap would be a success. No matter how big or small, I just like to help out. So if you need me, just a post a reply.

                            Comment


                            • #15
                              I like NewEgg, too, but you must read their return/exchange policies very carefully, especially for video cards, motherboards, CPUs and memory. Not something that will be particularly troublesome for honest people experiencing real problems, but it's evident they have seen a great deal of fraud in the past.

                              Comment

                              Working...
                              X